Question 1

How do I know if a gold buyer is legitimate?

Accepted Answer

Look for a physical storefront, verifiable reviews, clear licensing, and a willingness to explain their testing and pricing process in detail. Established businesses with years of community presence are your safest bet.

Question 2

Is it safe to sell gold online?

Accepted Answer

It can be, but the risks are much higher than selling in person. Mail-in buyers remove you from the process entirely, making it difficult to dispute a lowball offer or recover your items. If you do choose this route, always use insured and tracked shipping, and research the company thoroughly beforehand.

Question 3

What should I do if I think I was scammed?

Accepted Answer

Start by documenting everything you have, receipts, communications, photos of your items. File a complaint with the Better Business Bureau and your state attorney general’s consumer protection office. If you believe a crime was committed, contact local law enforcement.

Question 4

Why do gold buyer offers vary so much?

Accepted Answer

Several factors influence an offer: current spot price of gold, karat purity, weight, and whether the buyer has access to the right markets to move what they purchase. Dishonest buyers may also intentionally misrepresent karat or weight. Getting multiple quotes helps you spot outliers on both ends.

Question 5

Should I get multiple quotes?

Accepted Answer

Absolutely. Getting at least two or three quotes from established buyers is one of the best things you can do before selling. It gives you market context and the confidence to recognize a fair offer when you see one.

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